When it comes to maintaining premium hearing aids like Phonak Lumity, it is important for users to be aware of the repair charges, applicable warranty after repair, and receiver replacement costs. Below is the updated repair MRP structure for different models under the Lumity platform, including RIC, BTE, and Cross devices.
Repair Charges & Warranty Table
| Platform | Form Factor | Product | Repair MRP (12 Months Warranty) | |
|---|---|---|---|---|
| RIC | Audeo L30 312/R/RL/Slim | ₹9,000 | ₹2,850 | |
| RIC | Audeo L50 312/R/RL/Slim | ₹10,500 | ₹2,850 | |
| RIC | Audeo L70 312/R/RL/Slim | ₹21,000 | ₹2,850 | |
| RIC | Audeo L90 312/R/RL/Slim | ₹26,000 | ₹2,850 | |
| BTE | Naida/Sky L30 PR/SP/UP | ₹10,500 | – | |
| BTE | Naida/Sky L50 PR/SP/UP | ₹11,500 | – | |
| BTE | Naida/Sky L70 PR/SP/UP | ₹22,000 | – | |
| BTE | Naida/Sky L90 PR/SP/UP | ₹26,000 | – | |
| Cross | Cros L – R | ₹9,000 | – |
Key Highlights:
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Repair Warranty: After a paid repair, users get 12 months warranty.
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Receiver Replacement: Covered under 6 months warranty, applicable for RIC models only.
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Premium Models: Higher models like Audeo L90 and Naida/Sky L90 have the highest repair cost due to advanced features and technology.
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Cross Device: Repair cost is economical at ₹9,000.
Maintaining hearing aids with timely repairs and replacements ensures long-term performance and better hearing experience. Always consult with an authorized service provider like VR Speech and Hearing Clinic to ensure genuine parts and warranty benefits.